If for any reason you are dissatisfied with a purchase, we will gladly assist you with a prompt refund withing 30 days of purchase. The merchandise must be returned in original condition with all tags attached.
Exchanges & Returns
Refunds or exchanges can only be made within 30 days of purchase. Send your package pre-paid freight to us, stating whether you prefer a refund or an exchange. If an exchange is requested, please list the item number of your desired exchange. Please, include your phone number and/or email address so that we may be able to reach you.
Please return merchandise via UPS or United States Postal Service to ensure safe and traceable delivery. Use the shipping address below for all returns. Thank you.
Nancy Fisher, Owner
Our hours
at the shop are 1 to 5pm EST Wednesday thru Friday and Saturday from 10 am to 1pm or other times by appointment. We would be happy to meet you at the shop, please call ahead and let us know what time is good for you.
Yarns & Threads
332 Calumet Street
Lake Linden, MI 49945
Local Phone number: 1-906-296-9568
E-mail: info@yarnsandthreads.com
United States Shipping Charges
Pounds - Fee
Priority.
1# $6.20
2# $9.50
3# $12.00
4# $15.40.
5# $17.55
6# $19.70
7# $21.80
8# $24.00
9# $ 26.05
10# $26.05
First Class:
2# $9.50
3# $12.00
4# $15.40.
5# $17.55
6# $19.70
7# $21.80
8# $24.00
9# $ 26.05
10# $26.05
First Class:
.1 $2.10
.25 $ 2.95
.50 $3.95
.75 $4.95
Returns: If you are returning merchandise for a refund, you are responsible for the cost of returning the items to us. We do not reimburse you for the original shipping charges. We will reimburse you for the cost of the item only.
Exchanges: If you are exchanging merchandise, you are responsible for the cost of returning the items to us. We do not reimburse for shipping charges. The replacement item will also be charged shipping as well.
Incorrect Orders: If we have inadvertently sent you incorrect merchandise, we apologize. You will be reimbursed for the cost of returning the package to us, and you will not be charged for shipping costs to replace the item.
Credits: A credit will be issued as soon as we receive your return. It may take up to 2 billing periods for a refund to appear on your credit card statement depending on your billing cycle. .
.25 $ 2.95
.50 $3.95
.75 $4.95
Returns: If you are returning merchandise for a refund, you are responsible for the cost of returning the items to us. We do not reimburse you for the original shipping charges. We will reimburse you for the cost of the item only.
Exchanges: If you are exchanging merchandise, you are responsible for the cost of returning the items to us. We do not reimburse for shipping charges. The replacement item will also be charged shipping as well.
Incorrect Orders: If we have inadvertently sent you incorrect merchandise, we apologize. You will be reimbursed for the cost of returning the package to us, and you will not be charged for shipping costs to replace the item.
Credits: A credit will be issued as soon as we receive your return. It may take up to 2 billing periods for a refund to appear on your credit card statement depending on your billing cycle. .
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